While I did originally give this office 5 stars because of the amazing doctor, I have to change that review. Before I had treatment, I asked to ensure my treatment would be covered by my insurance. I had put off treatment for some time because I couldn't afford to go to the doctor. I needed to make sure my treatment plan was covered. I was assured it was. At my next appointment several weeks later, I asked if everything was covered at my last appointment and would be again. I wasn't going to go further had there been any issues. Again I was told all was well and my treatment could be done. Some time later I started getting bills for several hundred dollars. I requested information from both insurance and this office. My inquiry with this office went unanswered. I tried again. Still no answer and they turned me into collections. I still can't afford this bill, they still won't speak with me about it other than to say it needs to be paid, and don't seem to care.
I would have been a patient forever as well as sent my athletic daughters but I will not now, nor will I ever refer anyone here again. If you don't know, say so, but don't lie and then charge someone a bunch of money they made clear they didn't have.
